Right-click context menu is missing items
Unable to delete computers via right-click context popup menu in Symantec management console.
Unable to edit the location via right-click context popup menu in Symantec management console.
Also, editing a computer resource may be timing out.
ITMS 8.5 RU2
Users that are not part of the Symantec Administrators role are no longer able to do some actions after upgrading to ITMS 8.5 RU2.
Known Issue:
Custom Security Roles in ITMS 8.5 RU2 are missing functionality due to permissions
There is an issue with the SQL function "fnGetTrusteeScopedResources".
This issue has been reported to the Symantec Development team. A fix has been planned to be implemented in ITMS 8.5 RU3, September 2019.
In the meantime, run the attached SQL script on the Symantec_CMDB database. This will update the SQL function "fnGetTrusteeScopedResources" to a version that will resolve the issue with 8.5 RU2.
Note:
In some instances, some customers using Asset may notice slowness or even time outs while trying to open Asset views, pages or reports. Even after trying the version for "fnGetTrusteeScopedResources" attached to this article. If that is the case, a workaround for that is to revert back to the version used in 8.5 RU1 for this function until we can provided a better version of it in our 8.5 RU3 release: